Privacy Policy

Last Updated: September 2026

EMPERIAL CABS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard personal information collected through our customer mobile application and website.

1. Information We Collect

We collect essential information to provide seamless taxi booking and outstation cab services:

• Account Details: Your name, phone number, and email address for account creation and OTP authentication.
• Location Data: Device location coordinates to enable pickup point detection, route optimization, and live driver tracking on the map.
• Booking History: Pickup & drop locations, fare amounts, and payment status receipts.

2. How We Use Information

Your information is used strictly to:

• Connect you with nearby verified drivers.
• Provide live GPS tracking of active cab trips.
• Send SMS/WhatsApp booking confirmations and digital receipts.
• Deliver 24/7 customer support and lost property assistance.

3. Data Protection & Privacy

We use SSL encryption and secure database controls to safeguard your data. We do NOT sell, rent, or trade your personal data to third parties.

4. Contact Us